Privacy Policy

Last updated: November 1, 2023

Welcome to the Privacy Policy of zoftify.com ("Website"). Here, we outline how we process your personal data in connection with your use of our Website.

General Information

Zoftify Eesti OÜ, with its registered office at Lõõtsa tn 5-11, Tallinn, 11415, Estonia, is the responsible party and controller for processing your personal data (referred to as "Controller," "Zoftify," "Company," or "we").

Data Collection

Personal Data

We may collect your personal data through various means, such as when you visit our site, fill out a form, or engage in other activities, services, features, or resources available on our Website. The information we may request includes your name and email address. However, you have the option to browse our Website anonymously. We only collect personal data voluntarily provided by you. You can choose not to provide personal data, except in cases where it may prevent you from engaging in certain Website-related activities.

Non-Personal Data

Whenever you interact with our Website, we may collect non-personal data, including your browser name, computer type, technical details about your connection to the Website, and similar information.

Cookies

Our Website utilizes cookies, small text files stored on your computer when you visit our site. Cookies help us enhance the user experience and optimize our services. We use different types of cookies, including session cookies (active during your website visit) and permanent cookies (stored on your device until you delete them). The types of cookies we use are as follows:

Necessary Cookies: Allow the use of services available on the Website, such as authentication cookies for services requiring login.
Security Cookies: Used to ensure the security of the authentication process on the Website.
Performance Cookies: Enable us to collect information about the Website's usage.
Functionality Cookies: "Remember" your selected settings, personalizing the interface based on preferences like language, region, font size, and Website appearance.

You can adjust your cookie settings anytime by modifying your web browser settings to block the automatic handling of cookies or receive notifications before cookies are placed on your device. However, please be aware that changing cookie settings may impact some functionalities on the Website. By continuing to use our website, you consent to the use of cookies.

Contact Form

You can contact us through our contact form to ask questions or send us information about your project. The data you provide through the contact form will only be used to respond to your inquiry.

While providing personal data through the contact form is not mandatory, please note that we may not be able to process your request without the required information.

We will store your data for the time necessary to handle your request, not exceeding 12 months. However, data required for billing, accounting or subject to statutory retention requirements may be retained for longer. We may also process your personal data to exercise or defend legal claims.

Data Storage

We securely store your personal data using Pipedrive as our CRM. For more details, refer to Pipedrive's privacy policy at the following link: https://www.pipedrive.com/en/privacy

Analytics

We use Google Analytics and Hotjar to analyze the usage of our website. Google Analytics employs cookies to gather information about website usage, enabling us to create reports on the Website's use. To learn more, refer to Google's privacy policy at: https://www.google.com/policies/privacy/. Hotjar's privacy policy: https://www.hotjar.com/legal/policies/privacy/

Other third party services

Data provided via the Website may be disclosed to the following recipients: Facebook Ireland Ltd., LinkedIn Corporation, Intuit Global (Mailchimp)

Data Retention Period

We will process your personal data for a period necessary to achieve the intended processing purposes. Moreover, we may retain your data for the purpose of exercising or defending legal claims.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. When changes are made, the revised date will be reflected at the top of this page. We encourage users to check this page frequently for any updates and remain informed about protecting collected personal information. By continuing to use the Website, you indicate your acceptance of this policy and any modifications made.

Rights Pertaining to Users Subject to Data Processing

Users are entitled to:

Access their personal data
Change their personal data
Remove their personal data
Restrict the rights to process personal data
Move personal data
File complaints regarding personal data processing

To exercise these rights, users should reach out to us at [email protected].

We will promptly address the user's concerns or complaints. Please note that the removal, restriction, transfer, or objections related to data processing may affect the ability to deliver services or process user's requests .

Acceptance of Terms

By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please refrain from using our Website. Continued use of the Website after changes to this policy will be deemed as acceptance of those changes.

Contact Information

If you have any questions about this Privacy Policy, our Website’s practices, or your interactions with this Website, please contact us at: [email protected]