Privacy Policy

Last updated: October 4, 2026

This Privacy Policy explains how Tourseta collects and uses personal data when you visit tourseta.com, contact us, or request a demo.

Who we are

Zoftify Eesti OÜ (“Tourseta”, “we”, or “us”) is responsible for the personal data covered by this policy.

Our registered address is:

Lõõtsa tn 2a
11415 Tallinn
Estonia

For privacy questions or requests, contact [email protected].

Information we collect

We may collect:

• Information you provide: your name, work email, company details, and any information you share through our forms or communications.
• Website usage information: your device and browser details, IP address, pages visited, referral source, and interactions with our website.
• Cookie preferences: your choices about analytics and advertising tracking.

You can choose not to provide information, but we may need certain details to respond to your enquiry or arrange a demo.

How we use your information

We use personal data to:

• Respond to enquiries, arrange demos, and discuss our services.
• Manage business contacts and related communications.
• Operate, secure, and improve our website.
• Understand website usage and measure advertising performance.
• Meet legal obligations and handle legal claims.

We rely on our legitimate interests to manage business enquiries, maintain relationships, and protect our website. Where relevant, we process information to take steps towards a contract at your request or meet legal obligations.

We rely on your consent for optional analytics and advertising tracking. Where consent is required for marketing communications, we will ask for it. You can withdraw consent or opt out of marketing at any time.

Services we use

We use the following services, which may receive personal data for the purposes described below:

• Google Analytics 4 (GA4): helps us understand how visitors find and use our website, including pages viewed and interactions. Google Privacy Policy.
• Microsoft Clarity: helps us understand website use through heatmaps and session replays, including clicks, scrolling, and navigation. Clarity uses cookies and similar technologies. Microsoft also collects and processes this information as described in the Microsoft Privacy Statement.
• LinkedIn Insight Tag: helps us measure advertising results, understand our audience, and show relevant advertising on LinkedIn. LinkedIn Privacy Policy.
• Pipedrive: stores contact details, enquiry information, and communications so we can manage enquiries and business relationships. Pipedrive Privacy Policy.

We may also share information with providers supporting our website and business operations, professional advisers, or authorities where legally required.

Cookies and your choices

We use necessary cookies to support website functionality and security. Optional cookies and similar technologies support analytics and advertising.

We ask for your consent before enabling optional tracking where required by law. You can accept, reject, or change your choices through our website’s cookie settings, and withdraw consent at any time.

You can also delete or block cookies through your browser settings.

International transfers

Some providers may process personal data outside the European Economic Area. Where this happens, we use appropriate safeguards, such as an applicable adequacy decision or the European Commission’s Standard Contractual Clauses.

You can contact us for more information about these safeguards.

How long we keep information

We delete personal data related to the provision of our services after two years of inactivity, unless a longer retention period is justified by our legitimate interests in specific cases or required by law.

For other information, retention depends on its purpose, applicable legal requirements, and the retention settings of the services we use. We delete or anonymize information when it is no longer needed.

Your rights

Depending on the applicable law, you may request access to, correction of, or deletion of your personal data. You may also request restricted processing or a portable copy of your data, and object to processing based on legitimate interests.

Where processing relies on consent, you can withdraw it at any time without affecting processing that took place before withdrawal. You can object to direct marketing at any time.

To exercise your rights, email [email protected].

Changes to this policy

We may update this policy as our services or practices change. The date at the top shows when it was last updated.