Tourseta

Product

Everything you need to sell and manage your group tours

Tourseta brings together bookings, payments, customer management, and operations in one easy-to-use platform built for group tour operators.

Core Tourseta components

Booking platform

Let your travelers book and pay in minutes.

  • Optimized for mobile and desktop
  • Select rooms and accommodation types
  • Choose add-ons like activities or an optional insurance
  • Payment options: deposits, installments, full price, or Buy Now, Pay Later
  • Custom fields and terms

Back office

Your central hub for managing operations.

  • Create and edit tours, departures, and rooming
  • Manage bookings, traveler info, and payment status
  • Manage leads, apply discounts, and assign agents
  • Built-in filters, search, and data exports

Customer portal

Keep travelers informed and reduce support.

  • Self-service login for each traveler
  • See bookings, pay balances, update info
  • Receive reminders and trip details
  • Add emergency contacts or preferences

Mobile app

A 100% white-label app for your travelers.

  • Branded iOS and Android experience
  • View trip details, itinerary, and documents
  • Make payments directly in the app (Apple Pay and Google Pay supported)
  • Receive push notifications
  • Works offline

Designed for the way group tour operators work

Tourseta has everything you need to run a professional and scalable operation. From payments to traveler communication, it’s all in one place.

Payment reminders & auto-charging

Automatically send reminders or charge customer cards for upcoming payments, deposits, or installments. Reduce manual tracking and avoid missed payments.

Rooming lists

Assign travelers to shared or solo rooms, manage configurations, and generate printable rooming lists for staff, suppliers, or accommodations.

Flexible room types

Offer a variety of accommodation options like twin-share, single rooms, and shared or non-shared setups. Travelers select their preference during booking.

Dynamic departure pricing

Set different prices and accommodation options for each departure date. Customize based on demand, season, or traveler tier.

Promo codes

Create discount codes for partners, agencies, or marketing campaigns. Set usage rules, expiration dates, and track code performance.

Trip updates

Send real-time updates to travelers about itinerary changes, logistics, or announcements. Delivered via email, the customer portal, and mobile push notifications.

Secure document collection

Collect passports, IDs, and other traveler documents securely through the booking or portal flow. Keep everything organized in one place.

Lead generation tools

Let travelers pre-register, join waitlists, ask questions, or download itineraries. Use these touchpoints to nurture leads and convert them later.

Ready to simplify how you run group tours?

From bookings and payments to rooming and traveler communication, Tourseta brings everything into one place, so you can focus on growing your business

FAQ